What is Direct Routing and why should I care about it?ĭirect Routing for Microsoft Teams expands the capabilities of the product, below features that it provides for customers: Refer to my Deploying Direct Routing for Microsoft Teams guide! – CLICK HERE.Must have Microsoft Teams Direct Routing configured (If retaining SBC).Users must have a Small Business License with Business Voice, Enterprise E3 with Phone System, or E5 to take advantage of Microsoft Teams Voice features.Must have hybrid connectivity to Skype for Business Online.Skype for Business Server 2019 – Any version (Current Version is CU1 HF1). Skype for Business Server 2015 – CU8 or Higher (Current Version is CU10 HF1).Skype for Business Server Software Version.Each menu option on an AA, calling to external numbersĪ few prerequisites need to be addressed before the migration can occur. Define use cases and requirements – What does success look like for the organization?.What you need for the Teams deployment to be successful?.Is you network capable of handling Microsoft Teams?.Legacy device support (analog, generic SIP, fax).Exchange on-premises or in Microsoft 365.Keep existing phone numbers on premises, port to Microsoft, or direct routing with a third-party?.How large is the Skype for Business Deployment?.These questions to ask are designed to assist in making sure that the process is a seamless migration. None of these devices will be supported in the long-run for Microsoft Teams (3PIP support till 2023) and organizations must purchase new native Teams devices (in the case of phones).Ī few questions need to be addressed and/or taken into consideration about an environment before the migration process can occur. An organization may have many Skype-only devices around.At the time of writing, all voice manipulations must be done via PowerShell and normalization rules do not exist. Some features from an enterprise voice perspective are just not as refined as they were in Skype for Business Server.Holding on the migration might be needed so that the company can see a return on their investment. An organization may have just completed a Skype for Business deployment and depending on the size of this deployment, there was probably a high cost associated with this.3 big reasons why one would not want to migrate are as follows: Many organizations might want to know some cases in which they should not migrate to Microsoft Teams. This provides mobile and first-line workers more ways to work on-the-go without needing a PC to perform their tasks at hand. The Microsoft Teams mobile app provides a fully functional interface that brings the full desktop client to a mobile app.This is provided that no additional software versions are provided. At that point, the products will become feature locked and they will not get any further security updates which can put organizations at risk.
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